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Contact & Support

Questions about a licence, download, or order? The fastest help is right here — sign in and open a ticket, or reach us directly.

How can we help?

Pick the option that fits — support is fastest through your account.

Product support

Trouble activating a licence, downloading, or updating a product? Open a ticket from your account and our team will help — with your licence and order details already on hand.

Go to Support

Licences & downloads

Find your licence keys, download the latest version, check your updates window, and manage activations — all in your account.

My Licenses

Orders & invoices

View your orders, download GST invoices, and check payment status from your account dashboard.

My Orders

Pre-sales questions

Not sure a product fits your OJS/WordPress setup, or need something custom? Message us on WhatsApp or email and we'll advise before you buy.

Ask us
Phone / WhatsApp
Hours
Mon–Sat, 9 AM – 7 PM IST

Registered office

ALTECHMIND TECHNOLOGIES (OPC) PRIVATE LIMITED
Unit No 6WS9, Mani Casadona, Plot No IIF 04,
Cabin No 9/3, Street No 372, New Town,
North 24 Parganas, Kolkata, West Bengal
PIN — 700161, India

Get directions

Company details

CIN
U62011WB2023OPC267074
GSTIN
19AAZCA8980H1ZN
MSME
UDYAM-WB-14-0116314
Grievance / support
Prashant Kumar (Grievance Officer)
support@altechmind.com